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  • About Us
    • Our Board and Executive
      • Kate McLeod - Chair
      • Graham Olive - Vice Chair
      • David Dahan
      • Francesco Elia
      • Jessica Friend
      • Graeme Snell
      • Rachel Harrison
      • Rachel Hatfield
      • James Invine
      • Craig O'Donnell
      • Jamie Smith
      • Elspeth Mackenzie - Chief Executive
      • Jo Barrett, Executive Director - Operations
      • Jack Burnham, Executive Director - Growth & Investment
      • Mark Farrar, Executive Director - Resources
      • Karen Forbes-Jackson, Executive Director - Corporate Services
      • Thrive Board Declarations of Interest
    • Giving Back with Thrive GIVE
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      • Equality, Diversity and Inclusion Framework
    • Our Performance
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        • Annual Report for Customers 2019-20
          • Our properties
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    • Life at Thrive
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      • Home Safety
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              • Evacuating safely
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    • Introduction to the Thrive Deal
      • Tenants
        • Your Home
          • Home Standard
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          • Statement of Charges and Compensation
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        • Your Tenancy
          • Guide to becoming a customer
          • Tenure policy
          • Empty homes & lettings policy
            • Appendix 1 - Direct Lets
            • Appendix 2 - Tenancy Sustainment
            • Appendix 3 - Refusing a Transfer
            • Appendix 4 - Withdrawing Offers
          • Anti-social Behaviour
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        • Complaints Process
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          • Investing in Involvement Statement
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          • Question Time
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      • Leaseholders
        • Your Home
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          • Planned Works Programme and Section 20 Consultation
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    • Repairs
    • Flat blocks and estates
      • Riverside Mill
        • Riverside Mill Safety
        • Latest communications
      • Hallowes Court (Sheltered Scheme)
        • Hallowes Court Entrances
      • Frogmoor Court (Sheltered Scheme)
      • Wing House
        • Wing House Safety
      • Nicholas Court and Turnbull Court (Summerhouse Way)
        • Summerhouse Way Entrances
          • Nicholas Court
          • Turnbull Court
      • Graham Court and Taylor Point (St Johns Road)
        • St Johns Road Home User Guides
        • Property Information
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      • Maidensfield
        • Maidensfield Entrances
          • 27-30 Maidensfield
      • Beaumont House
        • Beaumont House Safety
      • Markeston Green
        • Markeston Green Entrances
          • 7-10 Markeston Green
          • 11-15 Markeston Green
      • Scotts Court
        • Scotts Court Safety
      • Kentish Street
        • Kentish Street Safety
      • Ballater Close
        • Ballater Close Entrances
          • 14-17 Ballater Close
          • 18-21 Ballater Close
      • Fleetwood Way
        • Fleetwood Way Entrances
          • 22-28 Fleetwood Way
          • 30-36 Fleetwood Way
      • Ellesborough Close
        • Ellesborough Close Entrances
          • 14-17 Ellesborough Close
          • 18-21 Ellesborough Close
      • Edith Smith House
        • Edith Smith House Safety
      • Grove Crescent
        • Grove Crescent Entrances
          • 73 - 83 Grove Crescent
          • 13 - 23 Grove Crescent
          • 25 - 35 Grove Crescent
          • 24 - 30a Grove Crescent
          • 32 - 38 Grove Crescent
          • 49 - 59 Grove Crescent
          • 108 - 118 Grove Crescent
          • 61 - 71 Grove Crescent
          • 96 -106 Grove Crescent
      • Muirfield Road
        • Muirfield Road Entrances
          • 222 - 228 Muirfield Road
          • 230 - 236 Muirfield Road
      • Pollards
        • Pollards Entrances
          • 1 - 11 Pollards
          • 10 - 20 Pollards
          • 13 - 23 Pollards
          • 22 - 32 Pollards
          • 25 - 35 Pollards
      • Prestwick Road
        • Prestwick Road Entrances
          • 132 - 138 Prestwick Road
          • 140 - 146 Prestwick Road
          • 227 - 233 Prestwick Road
          • 235 - 241 Prestwick Road
      • Ryman Court
        • Ryman Court Entrances
          • 43 - 46 Ryman Court
          • 51 - 54 Ryman Court
          • 47 - 50 Ryman Court
          • 31 - 34 Ryman Court
          • 35 - 38 Ryman Court
          • 27 - 30 Ryman Court
          • 39 - 42 Ryman Court
      • Penn House
        • Penn House Entrances
          • 7 - 16 Penn House
          • 1 - 6 Penn House
      • Salmons Yard
        • Salmons Yard Safety
      • Boundary Way
        • Boundary Way Entrances
          • 94 - 99 Boundary Way
      • Mead Place
        • Mead Place Entrances
          • 1 - 9 Mead Place
          • 10 - 15 Mead Place
          • 16 - 21 Mead Place
          • 22 - 30 Mead Place
          • 31 - 39 Mead Place
      • Clarendon House
        • Clarendon House Entrances
          • 1 - 4 Clarendon House
          • 5 - 8 Clarendon House
      • Ovaltine Drive
        • Ovaltine Drive Entrances
          • 1 - 65 Ovaltine
  • Feedback
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  • News
    • Customer email updates
      • Your latest email newsletter: February 2021
      • Your latest email newsletter: May 2021
      • We will be closed for the morning on Monday 12th July
      • An update about your grounds maintenance service
      • Your latest email newsletter: August 2021
      • Your latest email newsletter: November 2021
      • Your latest email newsletter: January 2022
      • Your latest email newsletter: May 2022
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