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Meet your building safety team

Hi there…

Putting your safety first involves making sure you can easily get in touch and voice any ideas or concerns. Below you’ll find details of your key contacts and a form to get in touch. If you have an immediate health and safety concern, please get in touch with us right away on 0800 917 6077.

Want to contact us about a non-safety matter, such as your tenancy or a particular service? You can access more useful contacts by clicking here.

Learn more about our approach to keeping your flat block safe

  • Emma

    Hi, I'm the Assistant Director of Business Assurance and Risk at Thrive!

    It is my overall responsibility for health and safety at Thrive to ensure you and your building is safe with the support of my colleagues. We work hard to make sure this is the case, and we can’t do this without you.

    Please, if you have an idea, suggestion or want to raise a concern – get in touch!


    Scroll down to meet the rest of the team and access our online contact form!


    Emma Murphy 2
  • Caroline

    Hi, I'm your Customer Portfolio Safety Lead!

    My role as your customer portfolio safety lead is to support your building safety manager to ensure you are safe in your home and your voice is always heard. Whether you have an idea, suggestion or need to raise a safety concern - I want to hear from you.

    You can get in touch with me directly any time and I aim to respond within five days. There are several ways to reach me including:


    Or scroll down to fill out our online form!

    Caroline Gritzner 2
  • Steve

    Hi, I'm your Fire Safety Surveyor!

    As a Fire Safety Surveyor, I regularly carry out inspections in flat blocks and sheltered housing schemes in order to identify issues that may affect the performance of the building in the event of an emergency; this covers both structural and behavioural issues (such as items being left in communal areas or fire doors being propped open).

    I am interested in your ideas and opinions on fire safety related issues and encourage you to get in touch by:


    Or scroll down to fill out our online form!

    Steve Mcalinden

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