Communal grounds maintenance

Access the latest grounds maintenance service status by clicking here

Our offer to you: grounds maintenance will be carried out regularly by a professional team.
We will undertake regular inspections, carry out works as needed, and record any tree maintenance work required in communal gardens.

What we ask of you: keep the area clear of obstructions and free of litter.
Report any grounds maintenance problems to us as soon as possible.

Rate the grounds maintenance service

Our landscaping team will visit on a regular basis and will ensure that communal gardens or external areas are tidy, free from litter and weeds. This includes:

Your Grounds Maintenance team will not:

  • start before 8am or work after dusk or 5pm, whichever is the earlier, on Monday to Friday
  • start before 8am or work after 12 noon on a Saturday
  • undertake any other work without obtaining permission from Thrive Homes.

Ground maintenance is seasonal and subject to weather conditions.

For customers who live in a flat with a private garden, refer to the Home Standard by clicking here.