Jo was appointed in June 2008, previously having worked at Stevenage Borough Council as their Director of Technical Services and was involved in the setting up of Stevenage Homes in 2006. This was an Arms Length Management Organisation responsible for the management of the Council's housing stock. There, she was responsible for the implementation of their asset management strategy and delivery of the decent homes improvement programme, as well as the day to day repairs service.
She has over 20 years of experience in the housing sector, having worked for 15 years at North Hertfordshire District Council. Whilst Jo was there, she was involved in the transfer of their stock to North Hertfordshire Homes, a specially set up housing association.
Jo obtained a BSc in Building Surveying in 1994 and qualified as a Chartered Building Surveyor in 1995. Jo is a Member of the Royal Institution of Chartered Surveyors.