Coronavirus (COVID-19) notice: we’re currently prioritising attending to a backlog of essential repairs. Our office-based colleagues are working remotely and are able to handle your enquiries, we apologise for any delays in answering these. To report an emergency repair, please call us on 0800 917 6077.


If you are not working or on a low income you may be entitled to benefits, depending on your household circumstances. You can check what you may be able to claim at