The myThrive Hub is currently down

You can still pay online on our website.

To raise a repair, please speak to our team using live chat or email

Thank you for your patience whilst we fix the issue!

Update your customer record 

You can find out about why we are asking for this information here. Thank you for taking the time to share it with us.

We only need to know your first name and not any middle names.
We ask this so we can arrange a translator if English isn't your first language
If needed, we’ll use this information to carry out identity checks or if we need to speak to benefit agencies to confirm things like rent amounts.
We ask this to make sure everyone has fair and equal access to our services