Fire incidents can be tragic and claim the lives of 300 people on average per year in the UK alone. We are determined to keep our customers and their loved ones safe by working together to reduce the risk of fire.
It’s important everyone can safely get out in the event of a fire, so if you think you or any of your household members could struggle, please let us know straight away. We’ll arrange to carry out Personal Emergency Evacuation Plan (PEEP) with you which will risk assess what to do in the event of a fire.
Below you will find important advice and information tailored to the type of property you live in, including links to useful resources from the London Fire Brigade. Knowing the latest advice could save your life, and we always advise briefing your family with the latest guidance.
Get in touch
Meet your building safety team and find out how to get in touch with any questions or non-urgent concerns.
Seasonal safety advice
Top tips and the latest safety advice for keeping your home safe throughout the year and on all occasions and holidays.