Written in conjunction with your Customer Experience Panel, you can read up on our performance and what we got up to last year.
Thrive Deal aims to make sure we are clear with you - our customers - about what you can expect from us as your landlord (our ‘offer’) and what we expect from you as our customer (our ‘ask’).
Send us the details of your repair online.
Learn about our offer to customers and what we expect in return as part of our commitment to providing achieving a fair deal for our customers.
A new and improved way to manage your account online is coming. Find out more.
Our 2019-20 report is out now! Read up on our performance and see what we got up to last year.
Advice, information and resources to keep your home safe.
Information and options to move home.
Protect your personal belongings.
Information on financial and personal help.
Options for purchasing your Thrive home.
Want to make a change to your home?
Tips on how to care for your home.
Grow your digital knowledge with free digital learning.
Gardening tips and information on our cleaning & grounds maintenance services.
Get involved in our services to you, or learn how you can make a difference in the community.
Find out about our general repairs service, how to diagnose an issue and report it.
Thinking of lodging a disrepair issue? Read this advice before pursuing your claim.