Support is on hand

There are times in all our lives when we might feel overwhelmed or find it difficult to cope. Whatever the matter, we know someone who can help.

We work with a number of organisations to provide support to our customers. Find out more below, or get in touch us by:

If you or someone you know is in danger and in need of help immediately call 999 or the Samaritans on 116 123.

  • Financial support

    Independent Financial Advice

    If you're having difficulty making payments, get in touch with us. We partner with the Citizens Advice Bureau to provide fast tracked independent financial advice to our customers free or charge.

    Energy support

    Depending on your circumstances, you may be entitled to help with your energy costs. Find out more at simpleenergyadvice.org.uk or call 0800 444 202.

  • Mental health support services  

    Herts MIND

    Providing mental health support for our customers. If you need this service, contact us and we'll put you in touch.

  • Family support services  

    Families First

    Providing help with parenting, children, advice and housing. If you need this service, contact us and we'll put you in touch.

    Homestart

    A national service supporting families in crisis.  Find out more at home-start.org.uk.

  • Adult support needs services

    Emerging Futures

    Support with alcohol, drug and addiction issues. If you need this service, contact us and we'll put you in touch.

    Change Grow Live

    Providing a wide range of wellbeing services. Find out more at: changegrowlive.org

    YMCA

    Support with all housing and drug related issues. Find out more at: ymcahousing.org.uk

    Resolve

    Supporting those facing homelessness and hose in a drug and alcohol programme. If you need this service, contact us and we'll put you in touch.

  • Domestic violence advice and support

    Herts Sunflower Domestic Violence

    Providing advice and information for those experiencing domestic violence. Find out more at: hertssunflower.org

  • Young person support services

    Herts young Homeless

    Support for 11-25 year olds who are in crisis and at threat of family breakdown. Find out more at: hyh.org.uk