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Thrive Homes retains A+ (stable outlook) credit rating from S&P Global
The credit rating was confirmed by S&P, recognising Thrive's ‘prudent and conservative policies and risk management standards’, and the extensive expertise of the leadership team.
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Thrive customers feedback on repair timescales
In February 2024, we held two sessions with customers to help set out our repair appointment timescales. Customers gave feedback on how long it takes for us to attend for a repair, how repairs should be prioritised and how we should gain access for essential works.
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Repairs service status
The latest repairs service status.
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An update about your cleaning service
The latest service status and updates.
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Chequers: grounds maintenance updates
Grounds maintenance: the latest updates and actions we are taking.
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Important information for XL Bully dog owners
The latest legal changes and what you need to do to keep your XL Bully dog.
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Winter Newsletter for Customers 2023
The latest news and information for customers featuring tips to stay safe and well this winter, how we use your feedback and an opportunity to win £200.
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Thrive Homes partners with Endo Enterprises to provide heating energy savings for tenants
EndoTherm is quickly installed into existing wet heating systems and can reduce the energy needed to heat a home by up to 15%.
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New phone number for customer feedback surveys
From 1st November 2023, our market research partner IFF will be using a new phone number.