The scam involves paying to have another meter fitted or a device added that can mimic or reduce the amount of energy being used.

This update provides customers with advice on what to do if they think someone is posing to be Thrive on the phone or at their door.

On 23rd January 2023, the Fire Safety Regulations (2022) come into effect. This outlines our obligations to keep our buildings and customers safe in their home.

This update provides reassurance that our request for this information is legitimate and advises customers on why we are asking for this information, what we will do with it and how we protect data.

The latest news and information for customers featuring cost of living advice and support, service updates and safety information and an opportunity to win £200.

On 30 November 2022, the Regulator for Social Housing issued a series of regulatory judgements including one which saw Thrive’s rating change from G1/V1 to G1/V2.

Awaab Ishak died from a respiratory condition caused by mould in his home. Thrive joins the sector in ensuring no family experiences such tragedy again.

Thrive Homes has announced six recipients for community grants in 2022-23.