Chime Housing supports ASB Awareness Week through partnership working, learning and resident engagement
During ASB Awareness Week, colleagues across Chime Housing took part in a variety of activities alongside residents, local authorities and community partners. The events provided an opportunity to strengthen partnerships, develop knowledge and hear directly from residents about the issue affecting their communities. Here are some of the highlights and how they will help shape our ongoing work.
Building knowledge and strengthening partnerships
Colleagues attended a two-day workshop hosted by Watford Borough Council, exploring the tools and approaches available to tackle anti-social behaviour. Through interactive sessions and real-life scenarios, colleagues strengthened their understanding of how agencies can work together to prevent issues from escalating and achieve better outcomes for residents.
The workshop also provided a chance to share experiences, learn from best practice and build stronger partnerships, helping colleagues develop the confidence and skills needed to manage complex cases effectively and support customers throughout.
As part of the week’s activities, colleagues also joined a ‘Let’s Talk ASB’ webinar with partners from Neighbourhood watch. The session explored community-led approaches to tackling ASB and highlighted how residents can play an active role in prevention, reporting and local problem-solving.
Recognising that anti-social behaviour can often be linked to wider community and safeguarding issues, colleagues also attended the Domestic Abuse Conference 2026 organised by Welwyn Hatfield Borough council. The event brought together a range of specialist organisations to explore the lasting impact of domestic abuse on children and young people, as well as the importance of early intervention and support.
The conference enabled colleagues to hear from professionals working across different sectors and build new connections with organisations, including local mental health services and other support agencies. The networking session strengthened relationships with partners and provided a greater understanding of the support services available to residents who may be affected by domestic abuse.
Working with communities
While developing colleagues’ knowledge was an important focus, the week also provided opportunities to engage directly with residents and local partners.
Partnership working and community engagement were key themes throughout the week, with colleagues joining local police officers, Fire & Rescue teams and other partner organisations for a door-knocking event in Maple Cross.
These visits provided an opportunity to offer advice on how and where to report ASB whilst also gathering important feedback directly from residents about the issues affecting their neighbourhoods.
Colleagues also joined partners at an ASB Pop-Up Event at the Aquadrome in Rickmansworth alongside the Three Rivers District Council ASB Team, local police, fire service colleagues, and Children and Young People’s Mental Health Services. The event enabled us to speak directly with residents, discuss local concerns and highlight the support available from both Chime Housing and partner organisations.
It also gave agencies the chance to strengthen relationships and explore how they can continue working together to support local communities.
Encouragingly, residents who attended shared that they felt safe in the area and had no significant concerns to report, reflecting the positive impact of ongoing partnership working and community engagement.
In High Wycombe, members of the Neighbourhoods Team hosted a drop-in session, giving residents the opportunity to discuss ASB concerns and wider tenancy matters.
The event formed part of our ongoing commitment to working closely with residents and local partners, including the Safer Neighbourhood Team, the council and support agencies, to tackle issues and strengthen community relationships.
Residents raised a range of topics, including youth congregation, drug and nitrous oxide misuse, loud music, parking concerns, gardening issues and rent matters. The session also provided valuable insight into local priorities and will help shape our understanding of where further engagement, partnership working and support may be needed.
The strong turnout and positive feedback highlighted the appetite for regular opportunities to meet with housing colleagues and partner agencies, helping us better understand local concerns and work together on solutions.
Looking ahead
ASB Awareness Week provided a valuable opportunity to strengthen partnerships, share knowledge and hear directly from residents about the issues that matter most to them. The insights gained throughout the week will help inform our ongoing approach to tackling ASB, supporting residents and working collaboratively with local authorities, police and community organisations.
By continuing these conversations and building on the relationships developed during the week, we can take meaningful action, strengthen local partnerships and help create safer, stronger communities for everyone.
Need advice or support?
If you’re experiencing anti-social behaviour or are concerned about an issue in your neighbourhood, visit our website for practical advice, guidance on reporting ASB and information about the support available.