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Recipients announced for Thrive GIVE's community grants
Thrive Homes has announced five recipients of this year’s Thrive GIVE community grant fund.
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Thrive Homes Finance Plc secures funding for the delivery of new affordable homes
On Monday 2 August 2021, Thrive Homes Finance Plc secured over £106m of funding to support the delivery of new homes for Thrive Homes.
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IFF has updated their telephone number with immediate effect
Our customer satisfaction research partner, IFF, has updated the telephone number they will ring customers from with immediate effect
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Thrive Customers are continuing to be listened to and heard
During the planning of roofing works, customers expressed concerns that the project would negatively impact swifts who were nesting under the eaves of their roofs on Middleton Road, an area of Mill End, Rickmansworth.
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Thrive’s Annual Tenant Prize Draw winners announced!
Three Thrive Homes tenants have won a combined £2,000 in cash prizes.
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Thrive’s complaints process meets the Housing Ombudsman Complaints Code
Thrive Homes is committed to providing a fair deal for customers and prides itself on having an open-door policy for customers to voice their opinions on our services and be heard.
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The Housing Ombudsman overturns complaint
Following a complaints escalation to the Housing Ombudsman, it was concluded that Thrive did not mishandle the complaint being investigated.
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S&P confirms continued ‘A’ rating with a stable outlook for Thrive Homes
Thrive’s Director of Resources, Mark Farrar said: “We are delighted to receive an ‘A’ credit rating with a stable outlook for the second year running, this affirms our financial capacity and resilience and also provides confidence in our strategy and future growth ambitions.
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Chequers appointed to provide Thrive’s communal Grounds Maintenance service