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Thrive’s Annual Tenant Prize Draw winners announced!
Three Thrive Homes tenants have won a combined £2,000 in cash prizes.
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Thrive’s complaints process meets the Housing Ombudsman Complaints Code
Thrive Homes is committed to providing a fair deal for customers and prides itself on having an open-door policy for customers to voice their opinions on our services and be heard.
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The Housing Ombudsman overturns complaint
Following a complaints escalation to the Housing Ombudsman, it was concluded that Thrive did not mishandle the complaint being investigated.
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S&P confirms continued ‘A’ rating with a stable outlook for Thrive Homes
Thrive’s Director of Resources, Mark Farrar said: “We are delighted to receive an ‘A’ credit rating with a stable outlook for the second year running, this affirms our financial capacity and resilience and also provides confidence in our strategy and future growth ambitions.
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Chequers appointed to provide Thrive’s communal Grounds Maintenance service
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1,500 customers registered on the myThrive Hub!
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Our customer satisfaction research partner, IFF, is updating their telephone number from 1st April 2021
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Census 2021 will provide a snapshot of modern society
Households across England and Wales will soon be asked to take part in Census 2021. Learn more about what this involves and where you can go for help.
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The myThrive hub hits 1,000 users!
Today we celebrated our achievement with Ms London, our 1,000th customer to register on the myThrive hub!