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Changes to Universal Credit are coming
The £20 a week boost to Universal Credit payments will officially end on 6th October 2021. We recognise this may be a concern for some customers, so we've put together some advice to prepare.
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IFF has updated the times they may call you
As of Monday 20th September, you may receive a call from IFF between the hours of 9am - 8pm Monday-Sunday.
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Welcoming a new generation of leadership
Central to our ambition for the growth of Thrive Homes, has been the desire to find a group of Assistant Directors with the focus and expertise to support all areas of the business.
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Recipients announced for Thrive GIVE's community grants
Thrive Homes has announced five recipients of this year’s Thrive GIVE community grant fund.
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Thrive Homes Finance Plc secures funding for the delivery of new affordable homes
On Monday 2 August 2021, Thrive Homes Finance Plc secured over £106m of funding to support the delivery of new homes for Thrive Homes.
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IFF has updated their telephone number with immediate effect
Our customer satisfaction research partner, IFF, has updated the telephone number they will ring customers from with immediate effect
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Thrive Customers are continuing to be listened to and heard
During the planning of roofing works, customers expressed concerns that the project would negatively impact swifts who were nesting under the eaves of their roofs on Middleton Road, an area of Mill End, Rickmansworth.
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Thrive’s Annual Tenant Prize Draw winners announced!
Three Thrive Homes tenants have won a combined £2,000 in cash prizes.
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Thrive’s complaints process meets the Housing Ombudsman Complaints Code
Thrive Homes is committed to providing a fair deal for customers and prides itself on having an open-door policy for customers to voice their opinions on our services and be heard.