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It's time for housing associations to listen more to their customers
Jo Barrett shares with Inside Housing how we use our Customer Voice members to get tenant feedback right to the ears of senior leadership.
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Embracing Allyship at Thrive Homes for a More Inclusive Future
We firmly believe that combining equality, diversity and inclusion with genuine allyship creates a powerful synergy that drives transformative change.
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Supporting International Women's Day 2022 #BreakTheBias
We agree that everyone has a role to play in forging gender parity and as an employer, we pride ourselves in creating an inclusive environment with equal opportunities.
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Strong partnerships key to tackling anti-social behaviour
As the UK launches its first Anti-Social Behaviour (ASB) Awareness Week, Thrive Homes Customer Relations Team Leader Adrian Anstee highlights the importance of working with partners to keep our residents and communities happy and safe.
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Will COVID-19 make the housing sector focus on quality over quantity?
With COVID-19 bringing into stark focus the need for good, decent homes, Jack Burnham, Development director at Thrive Homes, explains to Housing Digital why the sector needs to reassess its priorities.
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Checking in with customers and keeping you in the loop
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We must continue to reimagine how to deliver the homes and services our communities need
Thrive's Chief Executive, Elspeth Mackenzie, tells Inside Housing that the sector cannot just wait for things to get back to ‘normal’ – the key is to embrace change and learn from it.
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Thrive’s Annual Report: is it a hit or a miss?
Thrive's Annual Report: is it a hit or a miss? Your Customer Experience Panel wants to know!
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Why properly resourcing customer involvement is an investment not a cost
Thrive is committed to involving customers in a meaningful way at the earliest possible stage using initiatives that create an impact.