Communal Area Standards

If we own communal areas around your home, we'll work with you to maintain them. 

Explore the information provided below and click on a service to access the latest information and service status.

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  • Our offer to you

    Clean, safe, well maintained communal areas.

    We’ll check communal areas we own regularly to make sure they meet Thrive’s Communal Area Standards.

  • What we ask of you

    Please keep internal and external communal areas completely clear and report any concerns to us.

    This includes any personal items such as furniture, plants, mobility scooters, pictures, pushchairs, doormats, bicycles, play equipment, rubbish and shoes.

    We wrote to all customers living in flat blocks in November 2021 with a reminder of this policy and a copy of this information can be found by clicking here.

  • Graffiti and Fly-tipping

    Our offer: we will remove graffiti and fly-tipping on land we own.

    What we ask of you: please do not graffiti or fly-tip, or allow friends, family or visitors to do so.

    Graffiti and fly-tipping is wilful damage. It is a breach of tenancy if carried out by a Thrive tenant, household member or visitor, within the home or shared space.