IFF Feedback Satisfaction 09/03/2021 Our customer satisfaction research partner, IFF, is updating their tele... Read more
Opinion development Blog Jack Burnham 18/02/2021 Will COVID-19 make the housing sector focus on quality over quantity? Read more
CEP Andy Sage Andy Customer experience panel resident involvement feedback white paper complaints complaints code ombudsman 09/02/2021 Checking in with customers and keeping you in the loop Read more
myThrive hub customer hub hub portal digital customer 05/02/2021 The myThrive hub hits 1,000 users! Read more
market rent Thrive Living Affordable homes 03/02/2021 Announcing the launch of Thrive Places providing homes for market rent Read more
coronavirus innovation Elspeth Mackenzie Inside Housing 22/01/2021 We must continue to reimagine how to deliver the homes and services our... Read more