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Annual Report for Tenants 2019-20
Download and read a copy of the Annual Report for Tenants 2019-20.
Annual Report for Tenants 2019-20 -
Investing in our properties
Last year we spent £3.7m improving our properties. Learn more about how this was spent.
Investing in our properties -
Home Plan
Rolled out to all customers in 2019, learn more about Home Plan and what our customers have to say about their visit.
Home Plan -
The Thrive Deal
Launched in 2019, learn more about our offer to you as a customer and what we, your landlord, ask in return.
The Thrive Deal -
Meeting the Consumer Standards
Learn about the actions we have taken during 2019-20 to meet the Consumer Standards.
Meeting the Consumer Standards in 2019-20 -
Giving back
Find out which causes and organisations benefited from our support during 2019-20.
Giving back during 2019-20 -
Giving Green
Learn more about our contribution to the environment and our Planet Mark environmental award achievement.
Thrive Homes becomes the first housing association to achieve certification to The Planet Mark -
Customer satisfaction
Hear from some of our customers and their experience living in a Thrive home.
Customer satisfaction -
The new myThrive hub
Launching late summer 2020, find out more about the myThrive hub and when it will be available to you!
myThrive Customer Hub
