Our customer satisfaction research partner, IFF, has changed the times they may call you

As of Monday 20th September, you may receive a call from IFF between the hours of 9am - 8pm Monday-Sunday. This is a genuine call on our behalf to ask you a few questions about our services. We really value your feedback, and so would appreciate it if you can spare a few minutes to speak with IFF if they call you.

The number you can expect them to ring you on is 020 3148 7719.