⚠️ Our Customer Service Centre is closed from 12:30pm today until 8am Wednesday 10th December.

Please only report emergencies by phone. For all other enquiries, please email us or try our Live Chat and we'll get back to you as soon as possible.

For payments and account services, please use the myThrive hub. 

 

The latest news and information for customers! 

Every household should receive their newsletter in the post by the end of June, but if you haven't had yours, access a copy below. 

Download PDF version