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Please continue to use live chat or email us at enquiries@thrivehomes.org.uk and we'll do our best to get back to you as soon as we can.

For anything related to your account, you can head straight to the myThrive Hub.

Spotted damp and mould in your home?

We'll work with you to sort it.

Report damp and mould Webform

Please select Yes or No
You can upload multiple files. Doing so will help us diagnose the repair quicker.
You can use the images on the previous page to check.
Please tell us if you have already tried to treat it, what products you have used and anything else you'd like us to know.
Please confirm you are happy for your information to be shared with Thrive and its representatives.