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Spotted damp and mould in your home?

We'll work with you to sort it.

Report damp and mould Webform

Please select Yes or No
You can upload multiple files. Doing so will help us diagnose the repair quicker.
You can use the images on the previous page to check.
Please tell us if you have already tried to treat it, what products you have used and anything else you'd like us to know.
Please confirm you are happy for your information to be shared with Thrive and its representatives.