On this page you'll find everything you need to know about the safety of your building.
Got a question or idea to improve the safety of your block? Reach out to your Building Safety team by:
- emailing fire@thrivehomes.org.uk
- visit thrivehomes.org.uk/safetyteam
As always, we're on hand 24/7 for any emergencies and you can reach us on 0800 917 6077.
Hertfordshire Fire & Rescue (1.7 miles away)
223-229 Lower High St,
Watford,
WD17 2AG
Want to get in touch?
Telephone the station on 01923 481900.
Feel free to arrange a Home Visit from the Fire Service. During this, they check the existing smoke detectors are in good working order as well as give advice on fire safety.
The latest fire risk assessment (FRA) was completed on: 24th March,2025. This is reviewed every year, or after a significant event.
Significant findings from the last fire risk assessment:
- Communal doors to be adjusted so they close fully into frame.
- Combustible items must be removed from communal areas.
When will these works be completed?
- All actions in progress.
The construction of the building is traditional brick and concrete build. The façade meets the requirements to limit the spread of fire.
Other construction components include:
- Pitched tile roof.
- uPVC window frames.
Your home is kitted out with safety equipment to keep you and your loved ones safe. This includes:
Fire doors
Your front door is a fire door, protecting you and the rest of your building from fire spreading from one area to another.
We will be in touch to arrange a convenient time to inspect your door every 6 months.
Top tips to look after your fire door:
- the components of your door such as the letterbox, peephole, and door closer are designed to be compatible with your fire door so it can still do its job in protecting you - please don't remove these!
- Whilst doorbells (including Ring Doorbells) and Christmas wreaths may be pretty and practical, they damage your fire door and stop it from doing its job. Drilling into a fire door reduces its performance in the event of a fire.
Smoke and carbon monoxide alarms
Each flat has their own Grade D LD2 alarm system. It is best practice to test your alarm weekly.
If you discover any issues, please call us on 0800 917 6077 immediately.
In addition to your flat, your building is kitted out with safety equipment to keep you and your neighbours safe. This includes:
Emergency lighting
This is installed to help support evacuation in the event of an emergency where all other power goes off.
If you notice any damage to these items or to the building in general, please let us know as soon as possible!
There is no assembly point for your building. This is because we ask you to stay put inside of your flat unless it is affected by smoke or fire.
Other important things you need to know
If the fire isn't in your own flat and your flat is not affected by smoke from a fire elsewhere in the building
- stay safe inside your home unless is affected by fire or smoke
- call the emergency services by dialling 999.
Your flat entrance door is fire rated to protect you for enough time for the fire services to address the fire or rescue you.
If a fire breaks out in your flat
- Get everyone out
- Close the door behind you and leave the building - do not take the lift, always use the stairs
- When you are safe, call 999.
You must stay at a safe distance away from the fire until a fire officer tells you it is safe to go back inside. The fire & rescue service can obtain a list of people who may have difficulties leaving the building in an emergency. If you are unsure if you have notified Thrive of any difficulties, please alert the emergency services so they can best assist you.
Don’t wait until it’s too late, plan your escape route today and advise us if you think you might struggle with any evacuation or safety measures.
Please tell us if there is a change to your circumstances, such as a disability or mobility issue, that could prevent you evacuating in the event of an emergency.
We can use this information to notify the local fire service of your circumstances which will allow them to put in place a fast and appropriate evacuation plan to get you to safety. The easiest way to let us know is by emailing fire@thrivehomes.org.uk or 0800 917 6077.
Every month, a member of our team will visit your building to make sure everything is safe and well.
You’ll also see our trusted engineers pop by to carry out a number of safety checks when they are due. This may include:
- gas
- electric
- asbestos
- lighting testing
- alarm testing
- water testing
- lift inspections
- fire door inspections.
Copies of these certificates or records are available for you to request.
If you are a tenant, we will carry out gas, electrical and fire door inspections in your home too. We will contact you when these are due.
If you own your Thrive home, please share your recent safety check certificates with us. This information helps us understand how safe your overall building is.
Ways you can help keep your building safe and service charges down
- Please keep communal areas clear of items, including pushchairs and bicycles.
- Let us know if you won’t be in for any safety check appointments.
- Report any issues you spot to us, including overflowing bins or missed collections.
You can trust us
Your safety comes first, so we make sure our colleagues and contractors are qualified and carry out works to our required standards.
For more information about our approach to keeping you safe in your home, head to: thrivehomes.org.uk/safety-approach
Have your say
Whether it's good or bad news or maybe you have an idea to improve the safety of your building, we always want to hear from you so we can use your input to help shape our services.
There are lots of ways to interact with us, and you can find out more in our approach to keeping you and your building safe at thrivehomes.org.uk/safety-approach