The myThrive Hub is currently down

You can still pay online on our website.

To raise a repair, please speak to our team using live chat or email

Thank you for your patience whilst we fix the issue!

Is it coming home?!

It's taken 55 years for England to reach the final of a major men's football tournament, so we're joining the country to celebrate this success! 

We want to give our colleagues extra time with their loved ones to mark this very special occasion, so we will be closed between 8am - 1pm on Monday 12th July.

What will this mean for you?

If you have a repair or visit scheduled, we'll be in touch if we need to make alternative arrangements. We are working with our contractors to cover as many appointments as possible and minimise any disruption, so if you do not hear from us please assume that your repair is going ahead as planned and that an engineer will attend. 

Rest assured, we'll still be on hand for emergency repairs on 0800 917 6077.

Whilst our team will be away from the phones, you can still submit your general enquiries for us to pick up on our return using our digital services:

We look forward to the final nail biting game of the tournament and wish our England football team the very best!