February 2024
Welcome to your latest update on the communal grounds maintenance service!
Winter is here, so the team have cleared all the leaves from the pathways to keep you safe when walking around your building. They are also working on trimming hedges and shrubs, and removing moss.
Grass cutting is still on hold until the cold weather passes and growing season starts again. We’ll update this page once the team have started their first cuts.
Sometimes bad weather can make trees fall or break branches. If this happens in your garden, please ask a professional tree surgeon to check it. If this happens on a public path, please tell your local authority.
If you are concerned about a tree causing damage to your home or the shared area of your flat block, please contact us right away.
Stay in the know
If there are any changes to your visit, we will update your building’s online event calendar.
- Find out exactly when your usual visit is planned
- View what tasks they'll be completing.
- Easily give feedback on each visit to help us make sure the service stays on track.
Head to: thrivehomes.org.uk/my-home-info
We're always happy to hear from you, so if you have feedback to share with us about the service in general, visit: thrivehomes.org.uk/feedback.
Have your say!
In March we’ll be working with customers to understand what needs to be done to make sure the service is meeting our standards. We want to learn about your positive and negative experiences so we can use this to shape the future of the service and any changes we need to make.
If you’re interested in being part of this, sign up to be a Thrive Customer Voice member to be the first to hear about how and when you can get involved.
Become a Thrive Customer Voice member!
Adrian Anstee | Senior Estates Officer