We are currently experiencing technical difficulties with our phonelines. During this time we are asking all customers to prioritise their enquiries using Facebook messenger to chat directly with an agent using the icon on our website, via the myThrive app or by emailing: enquiries@thrivehomes.org.uk. We apologise for any inconvenience caused. 


Whether it’s good or bad news, we want to hear from you!

If you have an idea that you think would improve our services, or have a general comment, we’d love to hear from you. Likewise, we’d like to pass on the good news if you’ve had a particularly good service from our team.

Sometimes things can go wrong and we need to know if your experience has fallen below our standards. We’re committed to providing quality services that are fair to everyone, so whether it’s a big or small issue we want to know so we can work together to resolve it.