As of 24th May 2021, Home Plan visits will be carried out in person. Where this isn't possible, our team will look to hold a digital visit through Zoom, Skype or WhatsApp.

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Home Plan

We're committed to delivering a fair deal for customers and pride ourselves on providing quality homes and services. 

Once a year, every Thrive tenant receives a Home Plan visit. It's a way of strengthening our relationship and provides an opportunity for us to see how things are going with you and your family and to the look at the condition of your home. 

You can find out more about Home Plan or request your annual visit below: