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Spotted damp and mould in your home?
We'll work with you to sort it.
Report damp and mould Webform
Full Name
*
Address
*
Postcode
*
Daytime contact number
*
Email address
Are there any children under the age of 14 living at the property?
*
Please select Yes or No
Yes
No
Is there anyone living at the property with a medical condition that may make them more vulnerable to the affects of Damp and Mould?
*
Yes
No
If yes, please give us details:
When did you first notice the damp or mould?
*
How long has the Damp & Mould been present?
*
Less than 3 months
Over 3 months
Over 6 months
Over 12 months
Which rooms are affected by Damp & Mould?
*
Living room
Kitchen
Bathroom
Master bedroom
Bedroom 2
Bedroom 3
Hallway
Other, not listed
Do you have any photos of the issue?
You can upload multiple files. Doing so will help us diagnose the repair quicker.
Has the Damp & Mould been reported previously?
*
No
Yes - the mould has not yet been treated
Yes - the mould has been treated but came back
For the worst affected area, which description best matches the damp & mould?
*
You can use the images on the previous page to check.
Mild: Mould that is in one small section such a s corner, around the windows or behind a piece of furniture.
Moderate: A larger area of mould such as a big section of a wall or ceiling
Severe: Mould that is present across a whole room or in multiple locations across the home.
Unsure
Does the property have an extractor fan in the kitchen and bathroom?
*
Yes
No
Unsure
Are they turned on and working?
*
Both bathroom and kitchen working
Only kitchen working
Only bathroom working
Neither working
They have been turned off
I don't know
Further information
*
Please tell us if you have already tried to treat it, what products you have used and anything else you'd like us to know.
Consent for storing submitted data
*
Please confirm you are happy for your information to be shared with Thrive and its representatives.
Yes, I give permission to store and process my data
Please check the box
Submit
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