myThrive hub prize draw: terms & conditions

We want celebrate the launch of the new myThrive hub and encourage as many customers as possible to manage their Thrive account online.  To do this, we are holding a random prize draw with a Ring Doorbell 3 and Amazon HD10 Fire Tablet up for grabs.

Eligibility criteria:

  1. The myThrive hub launch promotion is open to all current Thrive Homes tenants, leaseholders and shared owners over 18 (EIGHTEEN) years of age.

The rules:

  1. Customers must have activated their myThrive hub account by 11.59pm Wednesday 31st March 2021.
  2. The are TWO prizes available and this is limited to a total of 1 ONE prize per winner.
  3. Customers must fully activate their account and complete the following information:
    1. Get involved and communication preferences
    2. Household details
  4. The promotion will run until 31st March 2021, whichever is soonest. Thrive Homes reserves the right to amend or revoke these terms at any time without notice.
  5. The winners will be picked at random from those who have fulfilled the criteria detailed in point three (3) above by Friday 9th April 2021.
  6. Winners will be notified by or before 16th April 2021.
  7. Thrive Homes will verify each customer’s activity against activation requirements as laid out above. Within 21 working days of successful verification, the winners will be notified and arrangements will be made for their prize to be posted to them free of charge.
    1. The selected winners are final and the prize will be selected for the winner.
    2. Thrive Homes does not take responsibility for any lost communications (for example, missed emails due to junk filters).
    3. Thrive Homes does not accept responsibility for unsuccessful delivery of the prize and will not issue any replacements.
    4. The prize is non-exchangeable, non-transferable, and is not redeemable for any other cash, prizes or services from Thrive Homes.
  8. If a winner does not respond to Thrive Homes within 14 days of being notified by Thrive Homes, then the winner’s prize will be forfeited and Thrive Homes shall be entitled to select another winner in accordance with the process above (and that winner will have to respond to notification of their win within 14 days or else they will also forfeit their prize). If a winner rejects their prize, the winner’s prize will be forfeited, and Thrive Homes shall be entitled to select another winner.
  9. Thrive Homes reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, this scheme with or without prior notice. The decision of Thrive Homes in all matters under its control is final and binding and no correspondence will be entered into.
  10. Thrive Homes accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of accepting the prize.
  11. Thrive Homes shall use and take care of any personal information you supply to it as described in its privacy policy, a copy of which can be seen here, and in accordance with GDPR legislation. By taking part in this prize draw, you agree to the collection, retention, usage and distribution of your personal information in order to process and contact you about your entry and participation in the promotion. Customers reserve the right to amend these permissions at any time and can do so by emailing


If you have further questions about this promotion, please get in touch by emailing: