We have a legal responsibility to ensure that all gas appliances, fittings and flues, maintained by us in your home are safe. It’s for the safety of you, your family and your neighbours.
We will contact you around 10–12 weeks before the annual gas check is due to arrange a mutually convenient appointment. It is important you keep this date free, or contact us quickly if you need us to rearrange it.
If you repeatedly don’t allow us access for the service, we can turn off your supply from outside the property and we won’t restore it until we have gained access to complete the inspection.
You risk losing your home and tenancy if you do not allow us access to carry out the gas service. You will be charged for all legal costs and failed visits.
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To contact us to arrange your gas service please call 0800 917 6077.
I would like to thank the team – my LGSR gas safety check was carried out efficiently and within time and I was very pleased that a carbon monoxide alarm was provided and installed too. I am extremely pleased with everything.
Mr R, South Oxhey