We are currently experiencing technical difficulties with our phonelines. During this time we are asking all customers to prioritise their enquiries using Facebook messenger to chat directly with an agent using the icon on our website, via the myThrive app or by emailing: enquiries@thrivehomes.org.uk. We apologise for any inconvenience caused. 


Smoke and CO2 alarms

Click through the links below to access video self-help guidance, courtesy of Active Housing.

Your safety is our priority. We recommend testing your smoke and CO2 alarms weekly. Click on the links below for guidance: 

If you're a tenant and don't have one of these alarms in your home or if you discover any issues, get in touch on 0800 917 6077.