We are currently experiencing technical difficulties with our phonelines. During this time we are asking all customers to prioritise their enquiries using Facebook messenger to chat directly with an agent using the icon on our website, via the myThrive app or by emailing: enquiries@thrivehomes.org.uk. We apologise for any inconvenience caused. 


Need some help with your heating or plumbing? 

Click through the links below to access video self-help guidance, courtesy of Active Housing.

Remember, we're on hand 24/7 for any emergencies on 0800 917 6077. All other non-urgent issues can be reported to us when we resume to delivering full services, we'll be in touch to let you know when this will be.